• Delivery
  • Returns & Exchanges

SHIPPING INFO

Free worldwide shipping on all orders!
All orders ship from our headquarters in Kuala Lumpur.




WHERE WE SHIP TO

We’re happy to offer worldwide shipping (excluding taxes, duties and international processing). If you do not see your country listed below, we don't currently ship to your location.


A - B

Afghanistan (AF)

Albania (AL)

Algeria (DZ)

American Samoa (AS)

Andorra (AD)

Angola (AO)

Anguilla (AI)

Antigua (AG)

Argentina (AR)

Armenia (AM)

Aruba (AW)

Australia (AU)

Austria (AT)

Azerbaijan (AZ)

Bahamas (BS)

Bahrain (BH)

Bangladesh (BD)

Barbados (BB)

Belarus (BY)

Belgium (BE)

Belize (BZ)

Benin (BJ)

Bermuda (BM)

Bhutan (BT)

Bolivia (BO)

Bonaire (XB)

Bosnia (BA)

Botswana (BW)

Brazil (BR)

Brunei (BN)

Bulgaria (BG)

Burkina Faso (BF)

Buruni (BI)

C - D

Cambodia (KH)

Cameroon (CM)

Canada (CA)

Canary Islands, The (IC)

Cepe Verde (CV)

Cayman Islands (KY)

Central African Rep (CF)

Chad (TD)

Chile (CL)

China (CN) *1

Colombia (CO)

Comoros (KM)

Congo (CG)

Congo, DPR (CD)

Cook Islands (CK)

Costa Rica (CR)

Cote D Ivoire (CI)

Croatia

Cuba (CU)

Curacao (XC)

Cyprus (CY)

Czech Rep., The (CZ)

Denmark (DK)

Djibouti (DJ)

Dominica (DM)

Dominican Rep. (DO)

E - G

Ecuador (EC)

Egypt (EG)

El Salvador (SV)

Eritrea (ER)

Estonia (EE)

Eswatini (SZ)

Ethiopia (ET)

Falkland Islands (FK)

Faroe Islands (FO)

Fiji (FJ)

Finaland (FI)

Frand (Fr)

French Guyana (GF)

Gabon (GA)

Gambia (GM)

Georgia (GE)

Germany (DE)

Ghana (GH)

Gibraltar (GI)

Greece (GR)

Greenland (GL)

Grenada (GD)

Guadeloupe (GP)

Guam (GU)

Guatemala (GT)

Guemsey (GG)

Guinea Rep. (GN)

Guinea-Bissau (GW)

Guinea-Equitorial (GQ)

Guyana (British) (GY)

H - L

Haiti (HT)

Honduras (HN)

Hong Kong SAR China (HK)

Hungary (HU)

Iceland (IS)

India (IN)

Indonesia (ID)

Iran (IR)

Iraq (IQ)

Ireland, Rep. Of (IE)

Israel (IL)

Italy (IT)

Jamaica (JM)

Japan (JP)

Jersey (JE)

Jordan (JO)

Kazakhstan (KZ)

Kenya (KE)

Kiribati (KI)

Korea, Rep. Of (KR)

Korea, D.P.R Of (KP)

Kosovo (KV)

Kuwait (KW)

Kyrgyzstan (KG)

Laos (LA)

Latvia (LV)

Lebanon (LB)

Lesotho (LS)

Liberia (LR)

Libya (LY)

Liechtenstein (LI)

Lithuania (LT)

Luxembourg (LU)

M - N

Macau SAR China (MO)

Madagascar (MG)

Malawi (MW)

Maldives (MV)

Mali (ML)

Malta (MT)

Mariana Islands (MP)

Marshall Islands (MH)

Martinique (MQ)

Mauritius (MU)

Mayotte (YT)

Mexico (MX)

Micronesia (FM)

Moldova, Rep. Of (MD)

Moncao (MC)

Mongolia (MN)

Montenegro, Rep. Of (ME)

Monsterrat (MS)

Morocco (MA)

Mozambique (MZ)

Myanmar (MM)

Namibia (NA)

Nauru, Rep. Of (NR)

Nepal (NP)

Netherlands (NL

Nevis (XN)

New Caledonia (NC)

New Zealand (NZ)

Nicaragua (NI)

Niger (NE)

Nigeria (NG)

Niue (NU)

North Macedonia (MK

Norway (NO)

O - R

Oman (OM)

Pakistan (PK)

Palau (PW)

Panama (PA)

Papua New Guinea (PG)

Paraguay (PY)

peru (PE)

Phillippines, The (PH)

Poland (PL)

Portugal (PT)

Puerto Rico (PR)

Qatar (QA)

Reunion, Island Of (RE)

Romania (RO)

Russian Federation (RU)

Rwanda (RW)

S - T

Saint Helena (SH)

Samoa (WS)

San Marino (SM)

Sao Tome And Principe (ST)

Saudi Arabia (SA)

Senegal (SN)

Serbia, Rep. Of (RS)

Seychelles (SC)

Sierra Leone (SL)

Singapore (SG)

Slovakia (SK)

Slovenia (SI)

Soloman Islands (SB)

Somalia (SO)

Somaliland, Rep Of (XS)

South Africa (ZA)

South Sudan (SS)

Spand (ES)

Sri Lanka (LK)

St. Barthelemy (XY)

St. Eustatius (XE)

St. Kitts (KN)

St. Lucia (LC)

St. Maarten (XM)

St. Vincent (VC)

Sudan (SD)

Suriname (SR)

Sweden (SE)

Switzerland (CH)

Syria (SY)

Tahiti (PF)

Taiwan (TW)

Tajikistan (TJ)

Tanzania

Thailand (TH)

Timor-Leste (TL)

Togo (TG)

Tonga (TO)

Trinidad And Tobago (TT)

Tunisia (TN)

Turkey (TR)

Turkmenistan (TM)

Turks & Caicos (TC)

Tuvalu (TV)

U - Z

USA (US)

Uganda (UG)

Ukraine (UA)

United Arab Emirates (AE)

United Kingdom (GB)

Uruguay (UY)

Uzbekistan (UZ)

Vanuatu (VU)

Vatican City (VA)

Venezuela (VE)

Vietnam (VN)

Virgin Islands-British (VG)

Virgin Islands-US (VI)

Yemen, Rep. Of (YE)

Zambia (ZM)

Zimbabwe (ZW)



DOMESTIC SHIPPING METHODS

We use Ninja Van services for all deliveries within Malaysia.

Standard: FREE. 1-3 working days.

Next Day Delivery: RM10.00 Peninsular Malaysia only.

Same Day Delivery: RM 15.00 Klang Valley only.



INTERNATIONAL SHIPPING METHODS

We use DHL Express for all international deliveries. Shipment will take 1-3 business days for Asia and 3-9 business days for the rest of the world.

Shipping cost will be calculated at checkout.

Taxes, duties and international processing are excluded and will be borne by the customers at the receiving location if any.





SHIPPING FAQ




When will my order ship?

All orders placed Monday - Friday before 2pm Malaysian Time ship within 24 hours. All orders placed after the cut off time will ship the following business day. For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.

Note: Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 1-2 extra days for order processing.

Why is my order not being delivered in the time estimated?

Shipping estimates are provided by UPS and DHL. We have been advised that some customers may experience delays due to COVID-19 safety protocols. Sorry for the inconvenience!

How does international shipping work?

We use DHL Express for all international shipments. Average total transit time is 1-7 business days. However, delays can occur in transit or due to holds at your local customs office, so it may take longer for an order to be delivered.

Customers are responsible for any local taxes and duties applied in the destination countries.

Please ensure to provide a shipping address that DHL Express is capable of delivering to. We will not be liable if DHL is unable to make delivery to the shipping address provided

Why was my order shipped in multiple packages?

Some countries impose a value limit on international shipments. If your order is above the limit for your country, your order may be shipped as multiple shipments with separate tracking numbers. Contact your local customs office for more information on the value limits for your country.

How do I know that my order has been shipped?

When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.

Do you offer signature-required shipment delivery options?

Yes. M Activewear is not responsible for lost or stolen packages. To ensure the safety of large orders, we automatically require a signature upon delivery for all orders over MYR1,200.

Do you offer gift wrapping or boxes?

Sorry not at this time.

How do I track my order?

To lookup the status of your order, login to your M Activewear account.

Under your Account Dashboard, you will find all of your recent orders.

Click the "View Order" link to the right of the order you wish to track.

You can view order details and track your order by clicking the "Track Your Order" link.

How do I return an item?

For more information on how to return an item, please visit our Returns & Exchanges page here.

Do you ship to PO Boxes?

Not at this time. If your order somehow passes our system with a PO Box address, this will cause delays.

Not quite right?
Return your items, free of charge.

We are happy to offer return and exchange on items within 30 days.
Please refer to our Refund Policy for more details. Fill up the form below to start the process.




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